Winners 2019
Abu Dhabi Ports
Best Customer Experience Strategy
Telkom Indonesia
Best Customer Experience Strategy - CX and Beyond
The Holly Private Hospital: Aspen Healthcare
Best Customer Experience Strategy - Programme / Project
Centre MK
Customer-Centric Culture
Aspen Healthcare
Customer-Centric Culture - Transformation
Northern Gas Networks
Business Change or Transformation
Actavo
Business Change or Transformation - Customer Experience
iSupplyEnergy
Customer Insight & Feedback
AIB
Best Measurement in Customer Experience
Dell Technologies
Customer Complaints
Aspen Healthcare
Employee Empowerment
HP Inc.
Contact Centre
Swimtime
Digital Transformation
KCB Group
Best Digital Strategy
HP Inc.
Most Effective Customer Experience in Social Media
Dubai Health Authority
Best Use of Mobile
KCB Group - Job Njiru
Customer Experience Leadership
KCB Group
Customer Experience Team
Telkom Indonesia
Customer Experience Team - Transformation / Solution
Dubai Health Authority
Overall Winner
Winners 2018
The Holly Private Hospital
Overall Winner
The Holly Private Hospital
Customer-Centric Culture
Actavo
Best Customer Experience Strategy
Titan Company
Best Customer Experience Strategy - Customer Centricity
SD WORX “MIND CRAFT” and ONE-STONE
Business Change or Transformation
The Holly Private Hospital
Business Change or Transformation - Strategy
Pegasus Airlines
Customer Insight & Feedback
Multichoice
Best Measurement in Customer Experience
Showmax in partnership with Dashboard Consulting
Best Measurement in Customer Experience - Insight
Dell Technologies
Most Effective Use of Social Media or Mobile
T-Mobile Austria
Contact Centre
Emaar Community Management
Client Relationship Management
Business Stream in partnership with Capgemini
Digital Transformation
T-Mobile Austria
Best Digital Strategy
Startle
Employee Empowerment + Employer of the Year
Clint Payne - Multichoice
Customer Experience Professional
Startle
Customer Experience Team
Simon Camerer - Multichoice
Customer Experience Leadership