As soon as you’ve decided to enter, your exciting Awards journey will begin…
Choose The Relevant Category And Complete Your Entry Form
Choose the relevant category(ies) for your initiative/s, make your payment and receive access to your Entries on the Awards Manager System. Get the team together and collate all the evidence you need to prove how your project or people have made a real difference. When preparing your entry, remember, you may need to transform it into a presentation to the judging panel, should you be shortlisted to be a Finalist.
Submit Your Entry
When your entry is complete, submit it on the Awards Manager system.
Wait To Hear If Your Entry Has Been Shortlisted
Once entries have closed, your submission will be assessed to see if it has got what it takes to make it through to the Awards Finals. The shortlist of Finalists will be announced on 15th August 2019. The Finalists will be invited to present at the Awards Finals and Presentations on 21st November 2019.
Prepare Yourself for The Awards Finals
It’s now time to decide who is going to present at the Awards Finals and Presentations. Once you have decided on your dream team, it’s over to them to transform your online entry into a presentation, in readiness for your live pitch to the judging panel.
Book Your Place at the Awards Finals and Presentations
Don’t forget to bring your team along. This is a great way to bring your pitch to life as well as giving you a chance to say "thank you" for all their hard work! Whilst you are booking your seats, your original entry submission will be judged online by your judging panel prior to the Awards Finals.
Awards Finals and Presentations
Come along, present your initiative in the morning, enjoy the Awards lunch, network and learn best practice from the leaders in your industry. Then it’s time to discover, who has won this year’s International Customer Experience Awards.
Receive Your Benchmark Feedback Report
After the awards finals, we will collate all of the scores and feedback from your Judging panel to produce your ‘Benchmark Feedback’ report. This will highlight how the judges scored your entry and how these scores compared to the other finalists in your category. It will also detail all of the feedback provided by the judges based upon both your written entry and live presentations.
Your journey doesn’t end here though… whether you’re a Finalist or a Winner, make sure you share your success both internally and externally.