Meet The Judges

Olga Potaptseva

Olga is a Founding Director of European Customer Consultancy (ECC). She combines the depth of customer understanding with agile management practices. With ECC's Agile CX Management Toolkit CX transformations happen 3-4 times faster and in a sustainable way. Olga and her team support major brands in the UK, Europe, Middle East, Far East and Russia, often pioneering CX adoption in new markets.

European Customer Consultancy