Meet The Judges

Latina Angelova

I believe that every company needs to proactively address customer needs if it wants to be successful. This is why for almost 10 years now, I have devoted my professional career to putting the customer first, working with some of the biggest names in healthcare, B2B, insurance and finance. It is within my daily responsibilities to develop innovations in the field of prescriptive and predictive CX analytics. I also help companies set up actionable and holistic competitive CX, brand and product experience insight programs towards true proactiveness and customer-centricity.