Meet The Judges

Payam Navi

I have been an Experienced CX Consultant and Lecturer with a demonstrated history of working in the automotive industry, banking, insurance and telecom by more than 15 years of experience. My specific skills include CXM, CJM, Customer Feedback and VoC Program, CRM, and Loyalty Programs. A Senior CX professional coming from a strong education with a PhD degree focused on marketing management with a passion to help organizations Innovate, Grow and Develop a competitive advantage through the power of CX.