Composed of leading CX professionals, our Steering Council provides guidance and support as we lay the foundations for another year of ICXA.
Members are selected for a one-year term: they are all winners or judges at the International Customer Experience Awards. The Chair of the Steering Council for 2022 is Ian Golding.
Take a look below to see who's helping us take the awards to new heights!
Ian Golding CCXP
Founder - The Customer Experience Consultancy
Senior Director, EMEA Customer Experience Transformation - Oracle
Senior Manager, Digital Experience - Cisco Systems
Head of Customer Success & Experience - Intuit
Abdulaziz A. Alshamsan
Executive Director General for Customer Experience - Ministry of Human Resources and Social Development KSA
Awards International Regional Manager - North America
Awards International - Customer Relationship Manager
Director Customer Services - Samsung Electronics
Global CX & Innovation Manager - Nespresso
Head of Customer Experience Department - National Bank of Kenya