Steering Council

Lynet Owuor

Lynet Owuor Okoth is the Global Award Winner - CX Professional of the Year 2021 by Awards International, UK. She is a leading Customer Experience and Human Resource Expert with seventeen years of progressive working experience in the Banking and Logistics sector and the Head of Customer Experience at National Bank of Kenya. Lynet is passionate about identifying talent and growing leaders who are energetic and flexible in embracing everyday challenges and using their gifts and talents to live a purposeful and impactful life.