Gökhan Kara is a Certified Customer Experience Professional (CCXP). He’s the first CCXP in Turkey, founder and leads the Customer Experience Professionals Association Istanbul Network, awarded 2018 CXPA Most Innovative CX Day Event. He worked as a CX practitioner in Telecom, Banking and Energy sectors. He’s writing articles for HBR Turkey, CX Magazine and CX Network. He’s an international keynote speaker and spoke many of International Customer Experience Management summits.
Gökhan is Customer Experience Manager at Enerjisa. He is a part time lecturer at MEF University and gives Customer Experience Management course for MBA students. He gives trainings and consultancy to compaines for creating better customer experiences. / https://www.linkedin.com/in/gokhankara16/