Chief Customer Officer - EMEA Business Transformation
Emma Sutton, Senior Director ECEMEA Customer Experience Transformation Emma is Chief Customer Officer within Oracle’s ECEMEA Business Transformation Division. Supporting and guiding Oracles largest clients in their End2End customer transformational journey, from ideation through Solution design, delivery and adoption. Emma is a passionate fighter for taking customer centricity to the next level. Prior to joining Oracle, a CX thought leader and keynote speaker, Emma held a number of leadership positions, within both retail and financial services, including SVP & Head of Customer Experience at Bank of America and Pension Trustee Board Member. On joining Oracle, Emma was keen to bring her client side experience to offer a customer lens to a large scale transformation.