Speaker, Advisor, Partner
Michelle Batt is a Customer Experience thought leader, bi-lingual speaker and advisor, with 25+ years in Business, Marketing & Innovation. She has been a hands-on practitioner for most of her career, leading the CX and related disciplines in multi-nationals. Michelle’s focus is on VOC, data analytics, digital experience, employee engagement, collaboration and corporate culture. She recently completed the Harvard Business Analytics Program (HBAP), and fully integrates the newest analytics methodologies into her speaking engagements and client work.